Live Casino Tables
Your table history and betting patterns are logged for account verification and fraud prevention, but never shared with other players or third-party analytics firms.
LEGAL REFERENCE
Your Privacy Matters to Us
We built dewi 188 around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit...
Data ProtectionAccount SecurityPayment SafetyTransparencyYour Control
How We Handle Your Information
dewi 188 collects personal data — your name, email, phone number and payment details — to verify your account, process deposits through DANA, OVO, GoPay and QRIS, and comply with local regulations in supported Indonesian regions. We use encryption and secure servers to protect this information. We do not sell your data to third parties. Your account details remain private and are
accessed only by our support team when you request help. We retain your information for as long as your account is active and for the period required by law thereafter.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Questions About Your Privacy
Team online
Live Chat Support
Open the chat widget in the bottom-right corner of your account dashboard. Our team responds to privacy questions during business hours and can walk you through your data rights.
Email Privacy Team
Send privacy requests to [email protected]. Include your account email and a clear description of your concern. We aim to respond within 48 hours.
Account Settings
Log in and visit Settings > Privacy to review what personal data we hold, update your contact details, or request a copy of your information.
WHY THIS PLATFORM
Why Your Data Is Safe With Us
SSL Encryption
Every transaction between your device and our servers is encrypted using industry-standard SSL protocols. Your payment details and login credentials are never transmitted in plain text.
Secure Payment Gateway
DANA, OVO, GoPay and QRIS transactions are processed through certified payment partners. We never store your full payment credentials on our servers.
Regular Security Audits
We conduct quarterly security reviews and penetration testing to identify and fix vulnerabilities before they affect your account or data.
Data Minimization
We collect only the information needed to verify your identity, process your deposits and comply with local law. We do not ask for unnecessary personal details.
Access Controls
Only authorized staff members can access your personal data, and only when required to support your account or investigate a security concern.
Incident Response Plan
If a data breach occurs, we notify affected users within 24 hours and work with local authorities to investigate and prevent future incidents.
WHY THIS PLATFORM
Our Privacy Approach Across the Platform
Slot Lobbies
We track your session time and game preferences to personalize your lobby view. This data stays on your account and is not used for external marketing.
Sportsbook Markets
Your betting history and favourite sports are stored to speed up future wagers. We do not sell this information to sports data brokers or betting syndicates.
DANA, OVO, GoPay Deposits
Payment method details are encrypted and stored only long enough to process your transaction. We do not retain full card or wallet numbers after deposit completion.
QRIS Transactions
QRIS payments are processed through certified Indonesian payment networks. We receive only a transaction reference, not your underlying bank account details.
Account Verification
We may request ID or proof of address to comply with local regulations in supported regions. These documents are stored securely and deleted after verification.
Communication Preferences
You control how we contact you. Adjust email, SMS and push notification settings in your account to receive only the updates you want.
What This Policy Covers
Account Registration
When you open an account, we collect your name, email, phone number and date of birth to verify your identity and create your lobby access. This information is encrypted and stored securely.
Deposit & Withdrawal
Your DANA, OVO, GoPay and QRIS transactions are processed through certified payment partners. We log transaction amounts and dates for your account history but do not store payment credentials.
Gameplay & Betting
We record your live table sessions, slot spins and sportsbook wagers to calculate your account balance, track your rewards and detect unusual betting patterns for fraud prevention.
Device & Location
We log your device type, browser and approximate location (city level) when you log in. This helps us spot unauthorized access attempts and keep your account secure.
Customer Support
When you contact our support team via chat or email, we store your messages and account notes to resolve your issue and improve our service. You can request deletion of support records anytime.
Legal Compliance
We retain your account data for the period required by Indonesian law and local regulations in supported regions. After account closure, we delete personal data unless law requires retention.
Privacy Policy Questions
We delete your personal data within 30 days of account closure, unless local law requires us to retain it longer for tax or regulatory purposes. Transaction records may be kept for up to 7 years to comply with Indonesian financial regulations.
Yes. Log into your account, go to Settings > Privacy and click 'Request Data Export'. We'll email you a complete copy of your personal information, account history and transaction records within 5 business days.
We share data only with payment processors (DANA, OVO, GoPay, QRIS partners) to complete your deposits, and with law enforcement if required by court order. We never sell your data to marketers or third-party advertisers.
We notify all affected users within 24 hours of discovering a breach. We work with cybersecurity experts to investigate, patch the vulnerability and prevent future incidents. We also offer free credit monitoring if your financial data was exposed.
Open your account Settings > Communication Preferences. You can toggle email, SMS and push notifications on or off for promotions, account updates and support messages. We always send critical security alerts regardless of your preference.
No. QRIS transactions are processed through certified Indonesian payment networks. We receive only a transaction reference and amount, never your underlying bank account or UPI details. Your payment data stays with your bank.
Yes. Contact our privacy team at [email protected] with your request. We'll delete non-essential data within 10 business days, except information we must retain for legal compliance or fraud prevention.